BTW, I called her local post office, and they told me they had a huge box of stuff for her, and she ignored several notes left in her new home. I received the carrier`s name, address and phone number. It`s crucial. He called the evidence-gathering for Amazon. If you send your parcel to the wrong address, you should contact the sender and contact the post office. The sender can try to retrieve the package and process the problem by mail. However, if the address is incorrect, the process takes longer. Be sure to update the sender`s records with your current address for future references. Always confirm the address with the sender before the packages are transferred, and if so, be sure to follow your packages to make sure they arrive safely. This is the best way to prevent this problem from happening again. There may be many reasons why your package was delivered to the wrong address once you sent your email. You should first contact USPS and check the delivery of your package.
If you have forwarded it to a former resident`s new address, you can contact them and, if possible, send the package to them or return it to the post office. Second, if the item is forwarded and delivered to the buyer`s new address, this is considered to be provided by Amazon for the purpose of calculating late deliveries, etc. And in this case, it is considered a late delivery (if delivered), because Amazon does not consider the initial delivery test (punctual) as a delivery date. The mail customer probably put in a change of address form. That shouldn`t be a big deal. You can use a COMMERCIAL Mail Receiving Agency (CMRA) for better email processing. They offer virtual messaging services that facilitate the transmission of e-mail. Have your email sent to you or another address using a virtual mailbox. No need to go to the post office or ask for a change of address. You can send your email for 3, 6 or 12 months from just £33.99 to any address in the UK or abroad. The buyer has probably moved or is not in town and has his mail forwarded to a new address. I wouldn`t worry.
If I get an email from the customer asking « Where`s my thing » OR an A-Z claim, am I covered? (Yes, yes to my metrics, possible negative feedback, etc.). I know Amazon says you`re only responsible for putting it in the hands of the original address, but « Transmitted to a new address » proves that it was in Amazon`s eyes? I`ve never seen this scan on follow-up.